State Farm® Insurance Agent Mandi Fortner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diane Humphris
July 25, 2026
"I was a walk in customer unannounced and was greeted immediately by friendly staff. Having moved down from NJ, the agent compared my current coverages to Alabama’s and explained differences. I was shown various quote options to make the best decision for myself. The whole process was easy and no pressure. I highly recommend Mandi Fortner and her staff, they were amazing. I am so thankful a friend told me about them."
Terry McPherson
July 10, 2026
"Great experience, friendly and extremely knowledgeable!"
HPR Construction LLC
July 8, 2026
"I needed a forklift policy and in less than an hour they were able to help me! They are so professional. very grateful with the team"
DanaLynne Dunn
June 18, 2026
"After changing to Progressive I came back to State Farm because they never had hidden costs to jack up your costs every month. I trust them more than other companies."
Jay
June 11, 2026
"I came Tuesday to purchase some auto insurance for my first car and was assisted by Billie, and she was an amazing help! She’s helped my family for years so I expected nothing short of excellent. She was very patient and detailed on which options were suitable for me. I highly recommend this place!"
Vicky Henderson
May 28, 2026
"Billie was amazing. She not only took care of all the paperwork but saved us approximately $9000/yr. Would highly recommend her and State Farm. She was very personable and caring."
Jacqueline Johnson
April 30, 2026
"Very polite very Helpful Gave me a Great Deal"
Miquela Johnson
April 29, 2026
"Thank you Billlie you are the best"
Sarah Black
April 22, 2026
"Mandy and Erin were absolutely amazing and so helpful!! 100% recommend"
Anita Lovett
March 27, 2026
"You are so great answer all the questions I had. Friendly . I sure do appreciate it"
Lydia Monger
February 17, 2026
"Everyone has been very helpful at Mandi-Fortner State Farm! Our insurance pricing has been very reasonable and they took great care of us after I hit a deer last week. Highly recommend working with them."
Barbara
February 11, 2026
"Thank you Billie Wynn for your patience and expertise in guiding us through the State Farm bundle process. We truly appreciate your support during this time and helping us save greatly with the same coverage we had before. We highly recommend Billie Wynn. The Young’s"
willie brown
November 3, 2025
"Very happy with the service I received from the team at Mandi Fortner. Very nice people to have in your corner."
Jan Grindle
September 18, 2025
"Everyone at this office is very friendly and professional. I really enjoy working with Billie on all insurance needs."
Tracy Hart
September 18, 2025
"The staff and especially Billie are prompt and help you with the best options to fit your needs."
hayden mears
September 8, 2025
"Great people and great service. They’ll treat you right."
Micah Hoge
September 5, 2025
"Had a bad experience with an insurance office prior to coming to Mandi. I have been blown away by the customer service her team provides! When I call, they make me feel like I’m the most important customer they have. I would highly recommend her and her team to everyone!"
Jordan M
September 4, 2025
"Michelle has been absolutely wonderful to work with. She is attentive, thorough, and always goes above and beyond to make sure everything is handled smoothly. She explains things clearly, is quick to respond, and truly makes every process stress-free. It’s rare to find someone who combines both professionalism and genuine care, but Michelle does just that. I can’t recommend her enough!"
Sheila Price
August 6, 2025
"I was treated with courtesy and respect. Everything concerning the coverage was explained to me and I understood what I was purchasing. The policy was written and activated in a timely manner without any issues. My experience was very good and I recommend this office to everyone looking for insurance coverage, auto or home."
Rusty Becker
July 30, 2025
"Mandi and her team have been insuring my personal home, cars, business property, and office for more than 10 years. Mandi is attentive, detail-oriented, engaged, and always available. I don’t know why it still surprises me that she reaches out after a storm or event has occurred in the areas of my business or home but it does. She and her staff are exceptional on every front…ALL THE TIME."
"Rusty, working with you is always a pleasure because you are detail oriented and immensely kind. This review means so much to our office! You are talented and have many giftings. Grateful for you and thank you for the review!"
David Mccullar
July 29, 2025
"Josh & Mandi Fortner plus their team are amazing to work with. They make it simple and easy to set up new policies. They are quick with responses to questions, getting any documentation needed and are a joy to work with. We have several policies with them for Commercial & Personal. I highly recommend them."
"Thank you for reviewing our State Farm office! We feel the same towards ya'll and I personally appreciate the attention to detail and thoroughness. It is joy to serve ya'll and we look forward to the continued partnership! Have a great day!"
Rick Wilson
June 16, 2025
"Always friendly and knowledgeable. I haven't been in the office over year and they remember me. The best customer service, giving us the best solutions for our needs.
Thanks again, Rick & Marie"
"Of course we remember you! Thank you for your review! We appreciate ya'll."
Robert Rabiola
June 15, 2025
"Friendly staff. Good prices for insurance. Definitely use them."
"Thank you Mr. Rabiola for being you! You brought laughter and joy to our day. You were patient with us when our systems were down. We look forward to helping you and are grateful for you as a customer!"
Gary Womble
June 8, 2025
"Great service and a very friendly staff"
"Thank you Mr. Gary! We appreciate the review so much!"
Hevan Lunsford
June 5, 2025
"Michelle Herig has been so pleasant to work with. She has helped us with a complicated business policy with ease & had the best rates. We appreciate you guys!"
"Thank you so much! Michelle is very smart and has a huge heart. Thank you for taking the time to honor her. Please don't hesitate to reach out if you need anything. We appreciate your business! -Mandi"