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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Pudzis

September 25, 2024

5  out of  5
rating by George Pudzis
"I had a question regarding an increase on my auto insurance and was treated knowledgeably and courteously by Billie Wynn at Mandi Fortner's office with a resolution that appears fair. I would recommend their service..."
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Derrick Shonk

September 20, 2024

5  out of  5
rating by Derrick Shonk
"Some of the best and nicest people to deal with. Ms. Billie has always gone above and beyond to help my family whenever we needed them. I would highly recommend them to anyone."
We responded:
"Hi Derrick! Thank you for your review! We are grateful for your business with State Farm!"
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Alethia Caldwell- Crooks

September 19, 2024

5  out of  5
rating by Alethia Caldwell- Crooks
"Ms. Billie call me today to inform me of some different options that are now available to me. Ms. Billie went over all the options throughly. I had some additional questions and Ms. Billie answered all of my questions with clarity and honesty. I appreciate Ms. Billie’s transparency and willingness to listen as I made my decisions that impacts my family. Thank you Ms. Billie"
We responded:
"Alethia, your review means so much to our office! Thank you for taking the time to share your experience. We appreciate you! "
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JR Perkins

May 28, 2024

5  out of  5
rating by JR Perkins
"There is no one easier to work with than Mandi and Ded. They are caring and dedicated to helping you with all your insurance needs. Love them Both"
We responded:
"Thank you Joye for your review. We love you back!"
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Leighea Johnson

January 27, 2024

5  out of  5
rating by Leighea Johnson
"This Staff is the Best"
We responded:
"Thank you for taking the time to leave us a review! And thank you for your kindness. =)"
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Walter Moss

January 3, 2024

5  out of  5
rating by Walter Moss
"Great service, Great peoples"
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Ashley Gordon

October 4, 2023

5  out of  5
rating by Ashley Gordon
"Billie and the rest of the State Farm team are great!!! Very professional, fast space, and patient with their customers,"
We responded:
"Thank you Ashley! We appreciate you and you are a great customer to work with! "
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SYNYSTER Nytmare

July 28, 2023

5  out of  5
rating by SYNYSTER Nytmare
"Very professional and friendly! They have all my insurance needs taken care of with very reasonable rates!"
We responded:
"Thank you so much! Michelle says that you are so nice and were great to work with!"
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John Burton

July 7, 2023

5  out of  5
rating by John Burton
"In a time that customer service and genuine concern are lacking, you will not experience that here. Mandi and her complete staff are the epitome of genuine politeness, knowledgeability, promptness and top notch customer service. If you’re considering insurance of any kind, I’d recommend Mandi Fortner and her staff above all others!"
We responded:
"Thank you John for your review! "
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Christopher Sellers

June 13, 2023

5  out of  5
rating by Christopher Sellers
"I called last night at 1 minute to 5pm just hoping I could get through, but the phone lines rolled over to voicemail.  No surprise - I should have called earlier.  I did not leave a message and planned to call this morning. BUT... Billie saw my number about 7 after 5 and called me!  Most workers would have clocked out earlier and not looked back.  Billie took the time to call me to see if I needed anything and then connected me to an external State Farm resource to address my need for a car rental.  She is the BEST! I don't know anybody who is looking for work that late in the day!  You are lucky to have her on staff. Thanks"
We responded:
"Thank you Chris for sharing. Thank you for honoring her hard work by sharing."
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Betty Cann

April 17, 2023

5  out of  5
rating by Betty Cann
""The very best State Farm Agency in Alabama. The entire office team is fantastic Mandi is an outstanding leader and agent. The office prays for me regularly.. God put me in this State Farm office to be blessed and I know God blesss this team."
We responded:
"Thank you Ms. Betty. You have been really great to work with. We care about you very much."
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Kayleigh Lokhart

September 23, 2022

5  out of  5
rating by Kayleigh Lokhart
"On point very nice and friendly intelligent awesome insurance"
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casey bennett

June 5, 2022

5  out of  5
rating by casey bennett
"Awesome people they will work with you and understand what it's like to live"
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ROUNDTABLE13

April 21, 2022

5  out of  5
rating by ROUNDTABLE13
"Absolutely the friendliest people, very clean office with great decor, they helped me with all my questions and everyone in the office made a point to say hello and offer me a coke or coffee. Would recommend Mandi Fortner and her team to anyone."
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shayla williams

April 18, 2022

1  out of  5
rating by shayla williams
"In the past I had a good experience with Mandi, however the other ladies that works with auto policies are rude, obnoxious and biased. I guess it’s safe to say that they work better for certain demographics of people. If you are of a certain demographic, run."
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James Greenlee

April 1, 2022

5  out of  5
rating by James Greenlee
"I thought I had my ducks all in a row. I had insurance with 2 or 3 different companies, you know trying to save the most money. Come to find out I already had the best company. Billie said to me, do you mind if I take a look at your other policies?. Dog gone if she didn’t find a way to save me even more money. The entire team spoils you the moment you walk in the door. It’s worth stopping by just to see their smiling faces. 10 Stars for Mandi Fortner’s State Farm Team!"
We responded:
"Thank you so much Mr. Greenlee! We appreciate you and value you so much!"
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Melissa Joiner

March 30, 2022

5  out of  5
rating by Melissa Joiner
"I honestly never take the time to leave reviews, but Mandi and her team are so amazing that I had to. They treat you with such care and respect. It's nice to not feel like just a number, which is rare these days! The new space looks amazing too! I highly recommend Mandi and her team. Definitely raised the bar for me. Insurance is confusing, but I feel safe in their hands."
We responded:
"Thank you Melissa!"
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Marsha Emerson

March 24, 2022

5  out of  5
rating by Marsha Emerson
"Mandi and her team are the best. They really care about their clients and work hard to take care of their insurance needs. They are dedicated to their clients and the community. You can’t go wrong with Mandi, Josh, Billie, Misty and Michelle in your corner."
We responded:
"Thank you Ms. Marsha! Come by and see us soon!"
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Rhonda Nichols

March 22, 2022

5  out of  5
rating by Rhonda Nichols
"Best customer service ever! Mandi and her team have always went above and beyond to take care of our insurance needs. I highly recommend this agency. You will not be disappointed with the service you receive!"
We responded:
"Thank you! You are one of the most thoughtful and precious people we know."
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Michael Mears

January 23, 2022

5  out of  5
rating by Michael Mears
"Mandi and her team are great to work with and really look out for your best interest and give you the best plan. Treat you like family!"
We responded:
"Thank you Michael! You are a blessing to our office, and our friend. I appreciate you bringing the corn hole boards by- big help! It was also thoughtful and considerate!"
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Cathy Guilford

October 15, 2021

5  out of  5
rating by Cathy Guilford
"They finally got it right, and did not park me"
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Robert Lewis (Rob)

July 28, 2021

5  out of  5
rating by Robert Lewis (Rob)
"Love Mandi Fortner- State Farm Insurance. Every one there is so friendly and helpful. Billie is our Super Hero for all the help she has given our family over the years. None of you can ever retire!!!😊"
We responded:
"I agree, no one can retire! ;) Thank you so much for your review and yes super heroes are all around us in our communities, and even in a State Farm office. Grateful for your kindness. Thank you."
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Klisha Potts

July 28, 2021

5  out of  5
rating by Klisha Potts
"Mrs. Billie Wynn is the best. She assisted me in decreasing my insurance costs by almost half. She was prompt, courteous, and professional throughout the entire process."
We responded:
"I'm so glad you had a good experience Klisha! Please come by for a coke or cup of coffee anytime you are in the area and say hello. We appreciate your business. Thank you for your kind words. We are here to help!"
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Junell Jiles

July 23, 2021

5  out of  5
rating by Junell Jiles
"Shopping for insurance can be overwhelming, but Mandi’s office exceeded my expectations. I worked with Billie Wynn! She was very kind, knowledgeable and made my experience one to remember. She saved me over $1K in home owners insurance and over $600 in auto insurance. With those savings, I was able to get more life insurance to ensure that my family will have no worries should something happen to me. I highly recommend this office. You won’t be disappointed!"
We responded:
"I'm so glad we were able to help with your insurance! Please don't hesitate to call if you need anything. Thank you for kind words about Billie; she works really hard always. I hope you have a great day! We appreciate you."
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Dana Andrews

July 22, 2021

5  out of  5
rating by Dana Andrews
"Miss Billie is great!! She went well above and beyond to help me get car insurance. No one else could touch the rate. I can't say enough good things about the service I received."
We responded:
"Thank you so much Dana! I'm so glad you were able to come by the office. Thank you for your kindness. We appreciate you!"